Dynamics CRM
CRM is the cornerstone of any information system. At Allium we've been working with it and sharing the experience with our clients for more than 20 years. Dynamics CRM (now part of Dynamics 365) helps organize sales activities, integrate communication, run marketing and support service processes.
What does Dynamics CRM bring?
Organized sales activities
Track client potential and keep records of clients and suppliers.
Communication integration
Email and phone communication with full history.
Marketing activities
Newsletter sending, letter printing and other campaign tools.
Connect to e-shops and portals
Integration with accounting and other systems.
Service activity support
Tracking of service interventions and SLAs.
Document handling
For documents you receive from or send to clients.
Available functionality
Sales
Manage contacts, opportunities and the sales pipeline. Sales performance reporting and forecasting.
Marketing
Contact segmentation, email campaigns, response tracking and campaign performance analysis.
Customer Service
Manage customer requests, log service interventions and SLAs.
Integration
Integrates with Office 365, ERP systems, e-shops and other business apps.
Is Dynamics CRM the right fit for you?
Request a product demo — get in touch and we'll set up a meeting.